Stave terms of use

In short

Stave is a training log. You own your numbers. The training log stays on your phone, and without an account only anonymous crash and error reports leave it, plus what the ads in the free version need. With an account only what you chose to share is sent, and everything can be downloaded and deleted from the app. The AI coach gives advice, not healthcare. Stave Pro is a subscription that renews until you cancel it in the store you bought it from.

The agreement and who makes it

These terms are an agreement between you and Thord Daniel Bjørgård Sørlie, Romolslia 37B, 7029 Trondheim, Norge (personvern@stave-gym.site). You accept them when you create an account or keep using the app after a change. You must be at least 16 in the EU/EEA and at least 13 in the USA to hold an account, and under 18 you need a guardian's consent for purchases. If you use Stave without an account, the sections on licence, health, advertising and liability still apply.

Licence

You receive a personal, non-exclusive, non-transferable licence to install and use Stave on devices you own or control, for private use. You may not copy, sell, rent, modify, decompile or build on the app except where the law gives you the right to. The app, name, logo and texts belong to Thord Daniel Bjørgård Sørlie. Your training data belongs to you.

This is not healthcare

Stave gives training suggestions and, with Pro, dietary advice from an AI model. These are general suggestions computed from the numbers you enter — not medical assessment, diagnosis or treatment, and no substitute for a doctor, physiotherapist or clinical dietitian. AI answers can be wrong. If you have an illness, an injury, an eating disorder, are pregnant or take medication, talk to a health professional before following advice from here. If you feel pain, stop. You train at your own risk.

Your account

You sign in with email, Google or Apple. You are responsible for access to the inbox and accounts you sign in with, and for what happens from your account. If you see a sign-in you do not recognise, sign it out under Account. Usernames that are offensive, misleading or impersonate others may be changed by us.

Stave Pro — subscription and automatic renewal

Stave Pro is an ongoing subscription that renews automatically for a new period (month or year, as shown in the store) at the price shown there before you confirm, until you cancel. Purchase, renewal, price changes, cancellation and refunds are handled by the App Store (Apple) or Google Play (Google) under their terms; Stave never sees your payment card. Cancel at least 24 hours before the period ends in the store's subscription settings — not by deleting the app. If you cancel, you keep Pro for the period you have paid for. If you start with a free trial, it turns into a paid subscription when it ends unless you cancel at least 24 hours before; the trial is given once per person and store. Price changes are announced by the store before they take effect. Pro gives you the AI coach with a monthly allowance measured in coach points, dietary advice and no ads. Unused monthly points do not carry over. Points renew on the subscription's renewal day each month, for yearly plans too. A coach-point top-up is a one-time purchase: bought points never expire. They are spent after the month's own points and while Pro is active; without Pro they wait until you have it again. Deleting the account does not stop the subscription — you cancel that in the store.

Right of withdrawal

If you live in the EU/EEA you have a 14-day right of withdrawal from the purchase of Pro (Consumer Rights Directive). Pro is digital content delivered immediately: by asking for access to start at once you consent to delivery beginning before the withdrawal period ends, and the right of withdrawal lapses for that period as soon as you have started using the service. Refunds are handled by the store: Apple via reportaproblem.apple.com, Google via Google Play (automatically within 48 hours, later on review). You can also write to personvern@stave-gym.site. Renewals are not covered by the right of withdrawal. Mandatory consumer rights in the country where you live apply regardless.

Groups

Anyone can create public groups and add gyms. Names and descriptions must not be offensive, harassing, sexual, misleading or impersonate anyone, and must not advertise. Groups can be reported; after several reports they are hidden, and we may hide or delete groups and close accounts that break this. Whoever creates a group owns it and can delete it, make other members admins and make the group private. The owner and admins can remove members and delete challenges in the group, and are responsible for doing so fairly.

Blocking and reporting

Stave has zero tolerance for harassment, abuse and objectionable content. You can block another user; you then no longer see each other in the app, a friendship between you ends, and only you can lift the block. You can report a person (an offensive name, harassment or spam, for example), a group and a challenge. The person reported is not told who reported them. Names of people, usernames, groups, gyms and challenges are checked against a list of offensive words before they are saved. We look at reports as quickly as we can, normally within 24 hours, and may change names, hide or delete content and close accounts that break these terms.

Answers from the AI coach can be reported too, with the button by the answer. The text of the answer is then sent to us so we can see what the coach said and put it right; your question is not sent. Reporting an answer does not alert a health professional: if something is urgent, call your local emergency number.

Invitations

You can invite friends with your own link. Whoever uses it becomes your friend in the app. An invitation can only be used by a new account (in its first 30 days) and only once per account. When someone you invited first pays for Pro, you get 10 coach points. They work like a top-up: they do not expire, and are spent after the month's own points and only while you have Pro. If the payment is refunded, the points are taken back. At most 30 rewards per month. The points have no cash value and cannot be exchanged or transferred. Abuse, such as accounts made to earn points, earns no reward and can lead to the account being closed. We may change or end the programme; points you have already received are yours to keep.

Cloud storage and export

Cloud storage is off by default. If you turn it on, your training log is stored on the server as the same backup you can export yourself, and deleted when you turn cloud storage off or delete the account. Keep your own backups — the export button exists for that. We may limit the size of what is stored.

Advertising

The free version is funded by ads from Google AdMob. The alternative is Stave Pro, which has no ads. Whether ads are tailored to you is your choice in Google's consent form, shown the first time an ad is due. If you say no, you get limited ads without tracking. Consent is not a condition of creating an account or using the app. Ads never appear while a session is running. The choice can be changed under Account.

Using the service

You may not use Stave to harass others, enter other people's data, try to circumvent payment, quotas or sharing choices, put unreasonable load on the server, or break the law. Challenges and leaderboards are built on numbers you report yourself; cheating ruins them for others, and we may remove participants who obviously cheat.

Privacy

How we process personal data is described in the privacy notice, which is part of this agreement. Health data and the AI coach require separate consent, which you can withdraw in the app.

Liability

Stave is provided "as is". We do our best to keep the numbers right and the server answering, but we do not guarantee that the service is always available, error-free or fit for your purpose. To the extent the law allows, our liability for loss arising from use of Stave is limited to the amount you paid for Pro in the preceding twelve months. The limitation does not apply to gross negligence or intent on our part, to personal injury, or where mandatory consumer law gives you better rights — for consumers in the EU/EEA the rules on digital content and services apply in full.

Termination

You can delete the account at any time from Account; that ends the agreement but not an ongoing subscription, which you cancel in the store. We may close or restrict accounts that break these terms, with notice where possible. We may discontinue the service with at least 30 days' notice; paid Pro time that cannot be delivered is refunded through the store. The training log on the phone remains in any case.

Changes

If we change these terms they get a new version number and are shown for reading the next time you open the app. Material changes are announced in the app at least 14 days before they take effect. If you disagree, you can delete the account. If you keep using Stave after that, the new terms apply.

Governing law and disputes

This agreement is governed by Norwegian law. If you live as a consumer in another EU/EEA country, you keep the protection that mandatory rules in that country give you, and you may bring proceedings where you live. Disputes are best resolved by writing to personvern@stave-gym.site. Consumers in Norway can complain to the Norwegian Consumer Authority; consumers in the EU can use the European Commission's dispute resolution platform (ec.europa.eu/odr). For users in the USA, Norwegian law also applies, without depriving you of rights under state law that cannot be waived.

Terms required by Apple

If you use Stave on an Apple device: the agreement is between you and Thord Daniel Bjørgård Sørlie, not Apple. Apple has no responsibility for the app, its content, maintenance or support. If the app fails to conform to a warranty, you may notify Apple, which will refund the purchase price; beyond that Apple has no warranty obligation. Claims relating to the app — product liability, legal compliance, consumer protection or intellectual property — are directed to us, not Apple. You confirm that you are not located in a country under US embargo and are not on any US sanctions list. Apple and its subsidiaries are third-party beneficiaries of these terms and may enforce them against you.

Contact

Thord Daniel Bjørgård Sørlie, Romolslia 37B, 7029 Trondheim, Norge. Email: personvern@stave-gym.site.